SetupClaw Operator Guide

Phase 1: Hardware Selection

Select this customer setup profile before the call starts. The SOP will adjust wizard screens automatically.

Machine Type

Peripherals

Monitor Connection

Network Path

Starting Point

Where is the customer in the setup process?

Phase 2: Pre-Call Checklist

Verify these items before starting the setup call. This reduces setup friction and failed sessions.

Operator Script

Before we begin, I need a quick readiness check so we can complete your Mac setup in one session. Please confirm you have your monitor, cables, keyboard, mouse, Wi-Fi password, and your phone with Telegram ready.

Phase 3: Setup Assistant Wizard

Walk the customer through each macOS setup screen exactly in sequence. Use the script as written.

Phase 4: Post-Desktop Tasks

Complete remote access setup once the customer reaches the desktop.

Hostname

Username

Password

Tailscale IP

Capture credentials carefully. Do not paste customer passwords into chat logs or tickets that are not approved for secrets.

Phase 5: Operator Takeover

Use these commands and scripts to move from guided setup to SSH-based installation.

SSH Command

ssh <username>@<tailscale-ip>

Install Command

curl -fsSL https://sclaw-d7x9k.ahmedkadd.workers.dev/install.sh | bash

Claude Auth Prompt Script

Read To Customer

I am now starting a secure Claude sign-in window. Please complete sign-in in your browser when prompted, then tell me once it says authentication completed.

Telegram Pairing Instructions

Ask the customer to open Telegram on their phone.
Confirm they can receive the bot invite or verification message.
Send pairing request from installer flow.
Have customer confirm the incoming prompt and approve.

Phase 6: Completion Summary

Finalize install details, then copy this summary into the customer record.